Winner Casino Review

winner-casino-logoBeing a winner is something we all want to be, and with the promise of Winner casino delivering the best Playtech casino that thanks to their orange and white branding. Having been around since the early 2000s, we didn’t expect to be confronted with such a youthful looking website, yet that’s what we get here. Even though that’s the case, there’s no overwhelming novelty to deal with, which typically means that this brand will be around for a lot longer yet. The reason being is because of how outdated gimmicks become with changing trends.

Bonuses and Promotions

As we go into the promotions, we see that there’s a lot for new players to engage with upon joining, however there’s also many for returning customers to interact with as well. We wouldn’t say that there’s lots, as you can see for yourselves, however there’s enough to demonstrate that rewards are a big part of the label and what they deliver.

One of the first bonuses you’ll notice is that of £30 for free, just by signing up and going from visitor to member. Thereafter, there’s two deposit bonuses, with them needing at least £40 to qualify, which is extremely high when compared with other brands. However, the first deposit has a 200% bonus, which is quite large, and is made sweeter by the low wagering requirement of 10x. The second deposit only demands £20 from the players, with the same wagering requirement applied.

In regards to being a VIP, there’s five levels to work your way through, with Black being crowned at the very top. To gain access to any of these levels, bar the basic package, then you need to gain LPs from playing the games and allocating real cash. As you would expect, the Black level delivers the very best of the best to its members, which is why only the main loyalty of gamers will get there.

Software and Casino Games

Winner is all about efficiency, and as such all the games can be access from the homepage, with their thumbnails popping up like little windows into alternative worlds. Even though all of the games here are Playtech developed, there’s no reduction in quality or variety, which is always good for players to see upon becoming a member. In addition to popular titles as slots, there’s Live Casino and so on, ensuring that variety is always the spice of life with Winner.

You can sort the games in order, via the jackpot size, popularity, and/or how new they are; all of that ensures that you can customise your experience as easily as possible. Should that not help accessibility further, there’s a search bar on handy for more specific needs. As you’ll have probably noticed from hands on testing, there’s many a demo open to visitors, all you need to do is hover of the games to see if they offer it.

Banking

In regards to banking, there’s a Payment Options heading at the top of the pages, ensuring that you can find the necessary information to help you make that first deposit, if you so wish. When you visit the page, you’ll see that there’s quite a few providers mentioned, with each of them clickable to give even more information to regards to how they work and such. Should you take the time to read through this info, you’ll see that there’s details regarding fees, how instantaneous transactions are, and whether there’s any additional facts that customers should be aware of.

This is an excellent system, and one that makes sure that you don’t have to do research elsewhere to get to grips with how casino banking works. Furthermore, it’s bitesize and easy to take in, which is one of the main areas where online brands can fail their gamblers. If you’re curious about the currencies allow, there’s Kronor, Dollars, Euros, and British Pound Sterling all mentioned, however we can’t be certain that there isn’t more included.

Company Background and License

Seeing as how their mission is to create winners, Winner seems to be on the right track, and has been since 2009. They do this not only by delivering a great array of games, but by having regulations in place, such as the licenses. In this case, there’s only one at work for the Winner casino, from Antigua Online Gaming Association; it’s a bit of a mouthful, but it’s a respected license to have.

Alongside all of this, you have a promise of fair gaming, and software in place to keep personal details safe. These extras just help bulk up how reliable Winner appears, and promotes the brand in a positive light, one that is designed with you in mind.

Customer Service

Help is on hand from the right hand side of the page at all time, though there’s FAQs available for all those smaller enquiries. However, it’s likely that that won’t do the job for bigger problems and enquiries, this is when you click Help and watch as a window open up. Inside this popup there’s an email address, telephone number and a postal address. Admittedly, we’re surprised that there’s no live chat, especially considering how thorough the company has been everywhere else. Fortunately there’s a plus to this, there’s help 24/7, providing superior support to those who need it, no matter of the time or day.

Conclusion

To conclude on this review, we believe that Winner is another stellar online casino, however it has a few more misses than we’d anticipated, such as a lack of live chat. Taking this, and the other negatives mentioned throughout, we’d have to say that Winner does well but could do with some improvements. This is typical for most online gaming domains though, so we’re not surprised, just sad to see such an experience brand behind on the times. Hopefully they’ll sort out the areas commented on and help put their label back on top.